Terms & Conditions

All Non-Refundable Deposits must be paid at time of booking to secure your booking, & are $40 non-refundable, $100 non-refundable during High Seasons.

Please cancel within 48hrs notice, 2 weeks during High Seasons, to receive full refund excluding non-refundable deposit.

$40 non-refundable deposit, $100 during High Seasons. This is all school holidays, including Christmas period and all long weekends.

Full payments to be completed within 2 week prior to bookings commencing, in High Seasons it is 1 month prior to booking commencing.

No responsibility accepted from out of character behaviour of your dog/s from information given to us during meet and greet and Pet Profile Form.

No responsibility accepted for illness which occurs during your dog's stay.

No responsibility accepted if  your dog attacks or bites people or dogs/animals.

No responsibility accepted if your dog consumes products that are not dog friendly. 

Transporting dogs - all dogs are tethered during drive. We prefer dogs to have a harness to be attach seat belt in car, otherwise the dog's collar has to used (which is not optimal).

If you state in the Pet Profile provided, that your dog is fully toilet trained for outside, then your dog proceeds to use the inside of our treasured home as a toilet, you will be charged a Cleaning Fee from $40. This may increase if these incidents continue throughout your pets time here. The cost of our pet friendly products, used for cleaning are expensive & the use and cleaning of our carpet cleaner and my labour is not covered in the very affordable Pet Sitting or  Dog Daycare services.

If our property ( including belongings ) is/are unduely damaged, which requires replacing, you will be expected to pay our $1000 insurance excess or the amount of property/items replacement, which ever is greatest amount.